Last revised: May 1, 2025

Health and Hospital Corporation of Marion County (“HHC,” “Corporation,” “we,” or “us,”) is committed to protecting your privacy and ensuring that your information is managed in a responsible manner. This

websites and mobile applications, and how we manage that information. Our Privacy Policy applies to MyMCPHDChart-app.marionhealth.org and MyMCPHDChart, and all related domains (collectively, “HHC applications”). By accessing, browsing, and/or using our applications, you are deemed to have accepted the terms of this Privacy Policy.

What Information Do We Collect?

When you visit our applications, we may collect your personal information, such as your name, email and mailing address, phone number, and any correspondence you submit when you contact us via message or e-mail. In some circumstances, we may request your username and password when you

create an account for our patient portal, and capture details of your use of our portal. In most instances, Personal Health Information (“PHI”) may be collected, which includes information about your current health conditions, treatments, medicines, symptoms, and payments for health care.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, specifically:

· Platform Activity. Details of your visits to our Platform such as traffic data, Location Data, logs, referring/exit pages, date and time of your visit to our Platform, error information, session replay and recording data, browsing activity, clickstream data, and other communication data and the resources that you access and use on the Platform;

· Location and Appointment Data. Our Platform uses Location Data to prompt users to check in for scheduled services when they are near their service location. Prior to our use of location data, users need to consent and can opt out at any time. And

· System and Device Data. Information about your computer, mobile device, device measures, and Internet connection, specifically your IP address, operating system, browser type, and App version information.

The information we collect automatically may include Personal Data or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Platform and to deliver a better and more personalized service by enabling us to:

· estimate our audience size and usage patterns;

· store information about your preferences, allowing us to customize our Platform according to your individual interests;

· recognize you and your location to provide you with appointment data when you return to our Platform.

How Do We Use Your Information?

If you choose to provide HHC with your personal information– for example, by creating an account

through our website, submitting a “Contact Us” form, or sending an email – we may use that information to respond to your message, help you get the services you requested, improve the quality of our service, or comply with legal requirements.

We may disclose your personal information that we collect:

· When we have your permission to share this data with a health care provider to provide you with continued care.

· When we have your permission to share with your family or trusted friends to engage in your care and wellbeing.

· To comply with any applicable law, regulation, legal process, or enforceable governmental request.

· To enforce or apply our terms and conditions and other agreements.

· To protect our property, rights, safety, and those of our customers.

We do not collect personal information about you unless you choose to provide that information to us, and we do not share, sell, or otherwise disclose your personal information for purposes other than outlined in this Privacy Policy.

Where Does Your Information Go?

We may share the information you provide with trusted partners, including our affiliates and third-party service providers, who work on our behalf to provide health care services. For any business partner, HHC will maintain contracts restricting their access, use, and disclosure of personal information in compliance with this Privacy Policy and any legal obligations.

Use of Cookies on Our Website

Some of our websites may use a technology called “cookies.” A cookie is a very small file placed on your hard drive by a Web page server. It is your identification card and can help us analyze traffic to our

websites and provide you with a more customized experience. Most browsers automatically accept cookies. You may adjust your preferences on your computer to reject cookies or accept certain cookies. If you set your preferences to turn off cookies, you may not be able to view certain features of our

websites.

Third Party Links

Our websites may contain links to third-party internet sites for your convenience. We are not responsible for the privacy practices of those websites, so be sure to read the privacy notice of these sites carefully.

How Do We Protect and Store Your Information?

HHC takes certain measures to protect the information you provide. We have implemented appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access and loss and to preserve its integrity and confidentiality. The information you provide is stored securely and maintained for as long as necessary to carry out the purpose for which it was collected.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changes in legal, technical, or business developments. We encourage you to review this policy periodically for any updates.

Your Privacy Rights

Access to and Correction of Your Information. You may have the right to ask us to provide a copy of the personal information we hold about you (we may ask you for a few forms to verify your identity). You may also have the right to ask us to correct any inaccuracies in your personal information or to ask us to delete it.

Right to Request Restrictions. You may have the right to request that your PHI be restricted, such as limiting disclosure to a family member or others involved in your care.

Right to Request Accounting of Disclosure. You can request us to provide a report listing who has been given access to your PHI for certain purposes.

Right to Notice of Privacy Practices. You have the right to receive a notice describing how your PHI may be used and disclosed.

Right to File a Complaint. You have a right to file a complaint with the Department of Health and Human Services if you believe your Health Insurance Portability and Accountability Act (“HIPAA”) rights have

been violated.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us by:

(1) Sending an email to hipaa@hhcorp.org; or

(2) Writing to us at the following address: HHC Privacy Officer, 3838 North Rural St. Indianapolis, IN 46205; or

(3) Calling our number: 855-895-8555 (HHC Integrity and Compliance Hotline)